AI & Digital Transformation in Hospitality Management
Plan AI adoption, assess data readiness and ROI, and implement guest personalization/conversational communication alongside revenue, distribution and workforce decisions. Broader hospitality transformation course
Plan AI adoption, assess data readiness and ROI, and implement guest personalization/conversational communication alongside revenue, distribution and workforce decisions. Broader hospitality transformation course
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Shared topic: Customer analytics and personalization
Europe Hotel School London UK
Use CTIR prompts to produce personalized guest emails, review responses, pre-arrival communication and seasonal F&B promotions, alongside broader hotel service/operations applications
6 sections • 16 lectures • 1h 45m total lengthCheck current priceEnglish